Terms of Service
Last updated: May 7, 2026
The Basics
These terms apply to anyone using trymainsign.com or services run by MainSign. By creating an account or running a free scan, you agree to these terms. If you don't agree, please don't use the service.
Effective May 7, 2026.
What MainSign Does
MainSign measures how AI search platforms — currently ChatGPT, Claude, and Google AI — describe your business when consumers ask for local recommendations. We run real queries on your behalf, score the responses, compare you to competitors, and surface specific recommendations.
We do not guarantee specific outcomes. Visibility scores depend on factors outside our control: AI model behavior changes, your competitors update their websites, and search trends shift. We can show you what's happening; we can't promise what will happen.
Your Account
Acceptable Use
Payment and Subscriptions
All billing runs through Stripe. You can manage your subscription, payment method, invoices, and cancellation through the Stripe Customer Portal, accessible from your dashboard.
Cancellation takes effect at the end of your current billing period — you keep paid access until then. After cancellation, your account remains accessible at the free tier; the historical scans and data we collected for you stay in your account unless you explicitly request deletion (see Your Rights in our Privacy Policy).
We don't issue mid-cycle refunds by default. If you have a special circumstance, email hello@trymainsign.com — we'll talk through it.
Recommendations and Advice
AI Accuracy Disclaimer
The platforms we query — ChatGPT, Claude, Google AI — update their models and behavior frequently. Scan results reflect AI behavior at the time of scanning; past results may not be reproducible later. That's part of why MainSign is monthly: a single snapshot decays in value as the AI landscape shifts.
We make no warranty about future AI behavior, the accuracy of AI-generated responses, or the persistence of any visibility outcome.
Intellectual Property
Service Availability
We aim for high uptime, but we don't guarantee 100% availability. Scheduled scans may occasionally be delayed by upstream provider outages or our own incidents. We may modify or discontinue features with reasonable notice. We're not liable for losses arising from service interruptions.
Limitation of Liability
This is standard for SaaS services. It's not personal.
Governing Law
These terms are governed by the laws of the State of Arizona. Any disputes are resolved in the courts of Arizona.
Changes to These Terms
We may update these terms as MainSign evolves. Material changes are emailed to active subscribers. Continued use of MainSign after notice means you accept the updated terms. The latest version always lives at trymainsign.com/terms with the “Last updated” date at the top.
Contact
Email hello@trymainsign.com — we read every one.